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#1 Posted : 29 July 2014 11:02:09(UTC)
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Problems logging in. Tried to retrieve password but said that I wasn't recognized. Tried to reset my account but was told I existed. Tracey Newman
amanda thompson Offline
#2 Posted : 29 July 2014 13:08:55(UTC)
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I've activated the 'reset password' email to be sent to you Tracy.
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#3 Posted : 01 August 2014 10:07:58(UTC)
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still can't log in. There's no e in tracy in my e-mail Tracey Newman
amanda thompson Offline
#4 Posted : 01 August 2014 11:07:13(UTC)
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Tracy, you need to check your email for the message that has been sent to re-set your password. I have activated this again. Check your spam folder too in case the message is there. The message is sent to the same email address that you used to register on the forum.

Edited by user 01 August 2014 14:28:04(UTC)  | Reason: Ed knows best ;-)

ed Offline
#5 Posted : 01 August 2014 14:05:59(UTC)
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The email could be in your spam Tracey. If not we can change it manually to a temporary password and email it to you, then you can change it when you log in.

We don't need to start a new account from scratch.
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#6 Posted : 03 August 2014 19:49:48(UTC)
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look in my junk mail but can't find anything. Don't think I'll got spam. Tracey
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